That concludes the LYNX Web tutorial. To summarize, the key features of LYNX Web are:
Viewing services and trouble tickets - Using LYNX Web, you can see all the assets and trouble tickets that belong to your company. This includes the ability to search for and sort lists of your company’s assets and trouble tickets, as well as view the details of a single asset or trouble ticket.
Creating new trouble tickets - LYNX Web allows you to create a trouble ticket for any of your company’s assets.
Updating trouble tickets - LYNX Web allows you to update any of your company’s open trouble tickets by creating an activity for the ticket.
Note: If you want an easily accessible summary of the LYNX Web features, print out the quick reference sheet.