TELUS
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Online help is available to assist you via help.

To add or delete a user, contact your TELUS Client Service Manager.

To create a trouble ticket by phone, call your designated telephone number or:

For Eastern Canada
Voice & Mainstream Data Services 1-877-700-4662
Enhanced Managed Network Services 1-866-507-8093
 
For Alberta and BC
Voice & Mainstream Data Services 1-800-263-6699
Enhanced Managed Network Services 1-800-706-1745

To retrieve forgotten password, use forgot Password.

To change your password, Security Prompt Question or Security Prompt Answer, use edit user profile.

To change other customer contact information or log in problems, contact an Administrator at Siebel.ID.Admin@telus.com.

For other technical issues with the Lynx application or this site, call 1-877-277-5511. Have your customer PIN available if you can.